Here Comes The Bus Mobile App

Know when your bus is approaching your stop!

Here Comes the Bus Mobile App

here comes the bus imageAs a result of the Transportation Services' strategic plan, Fairfax County Public Schools (FCPS) has decided to pilot the Here Comes the Bus® mobile app at all FCPS locations.  Know when your bus is approaching your stop!  Here Comes the Bus® app is a school bus tracking app that can simplify morning and afternoon routines for parents and students by giving them real-time bus location and text or email notification alerts, helping them get to the bus stop on time. Here Comes the Bus® utilizes our GPS data and an easy to use customizable map that works on one or multiple devices, such as a tablet or smartphone.

How to Get Started

Using the app is EASY!  You will need the FCPS school district code 28982 and a Student Information System (SIS) Parent Account (contact your child's school if you do not have an SIS Parent Account).  Please be sure to follow the detailed instructions below. 

From a smartphone or tablet, download (for free) the Here Comes the Bus® app from the App Store or Google Play.

Please wait 24-48 hours after creating a new SIS Parent Account.  

  1. Enter your email address associated with your SIS Parent Account.  Do Not Use the Student Login or Sign Up links.
  2. Enter FCPS school district code 28982.
  3. Enter your password associated with your SIS Parent Account.
  4. Click 'Login', just below password field.
  5. Next, you will be prompted to validate your account.  Please click the Validation Button (the app will close). Next, logon to your email account.
  6. Please open the validation email from Synovia and click the validate account link.  (If you do not receive email, check junk/spam folder)  A browser window will open.  Please close the browser window and return to the Here Comes the Bus® app.
  7. Repeat the previous login steps (Steps 1-4).
  8. Enter the name of your device.
  9. Close and log back onto the Here Comes the Bus® app.
  10. Under 'Students', you should see a list of your student(s) name.
  11. Confirm the information and you are ready to begin using Here Comes the Bus®.

Once signed-in, you can customize or edit features, including how the app will communicate with you, and the size and location of the notification radius around your child's bus stop.

Helpful Tips

The app tracks the bus route, not the student.

Sometimes we make bus substitutions and this can affect the accuracy of the Here Comes the Bus® app.  When a bus substitution is made, the Here Comes the Bus® app may not work.

Please note that no bus tracking service is 100 percent accurate; DO NOT assume the bus is not coming just because the app did not notify you!  If in doubt about the arrival of a bus, please contact the Transportation office that supports your child's school.

The bus stop associated with your child for morning and afternoon bus service is the location you can draw the radius around; the app does not track after school athletics, or any other transportation we provide.

School Year 2019-20 bus stop information for your student(s) will be available on FCPS 24-7 Learning (Blackboard).

You must have your SIS Parent Account information in order to use the app.  If you need your SIS Parent Account information, you must contact your child's school.  Transportation staff will NOT be able to provide this information to you.

Depending on your cell provider and coverage strength, notifications may be delayed due to bad cell phone reception.

Things to Know

How Does it Work?

Here Comes the Bus mobile appHere Comes the Bus® uses global positioning system (GPS) technology to locate and track your child's school bus.  It is powered by software from Synovia Solutions, who are experts at tracking data, which they have been providing to fleet managers across North America for over 15 years.

Is the Information Private and Secure?

Here Comes the Bus® uses HTTPS, just like a bank or online store, which means that all communications between your web browser and the site is encrypted and secure.  (That is what the S in 'HTTPS' stands for - secure)

Do I Need Separate Accounts for Each of My Children?  Or Separate Accounts if We All Want to be Notified Separately?

Separate accounts will NOT be needed.  You may log into the app using your SIS Parent Account email address and password.  Once signed-in, click on 'Students' and you should see a list of your student(s) name.  This can be a shared account.   If each family member wants to be notified separately, click on 'Settings', then 'Contacts', and 'Add Email'.

Got Questions About Here Comes the Bus?

Our FAQs can answer many of your questions about the new app

Need Assistance/Help with SIS Parent Account?

For assistance with your SIS Parent Account, please visit our Parent Support Request page

Need Mobile App Technical Support?

Contact the Facilities and Transportation (FTS) Customer Service Team at 571-423-2400.
Email the FTS Customer Service Team

Have a Transportation Related Question?

For bus stop, bus routing or transportation related questions, contact the Transportation Services office that supports your school facility.
Contact Transportation Services