Student Rights and Responsibilities Important Contact Information

Office and Emergency Contact Information

The following numbers are for offices within Fairfax County Public Schools that can assist parents/family when questions or concerns arise. Community resources are also listed that can assist with crisis and mental health concerns.

Equity and Student Conduct 571-423-4270
Student Safety and Wellness 571-423-4270
School Counseling Services 571-423-4420
School Psychology Services 571-423-4250
School Social Worker Services 571-423-4300
Nontraditional School Programs 571-423-4202
Intervention and Prevention Services 571-423-4020
Parent Resource Center 703-204-3941
Superintendent 571-423-1010
Hearings Office 571-423-1280
Family and Student Ombudsman 571-423-4014
Title IX Coordinator 571-423-3070
School Safety and Security 571-423-2000

Regional Assistant Superintendents

Region 1 571-423-1110
Region 2 571-423-1120
Region 3 571-423-1130
Region 4 571-423-1140
Region 5 571-423-1150

Emergency Numbers (Available 24/7)

Merrifield / CSB Emergency Mental Health 703-573-5679
PRS/Crisis Link

703-527-4077

1-800-273-TALK (8255)

Crisis Text Text NEEDHELP to 85511

Who Do I Contact?

For Social/Emotional Concerns:

  • Contact Intervention and Support Personnel (School Counselor, School Psychologist, School Social Worker).
    School counselors, psychologists, and social workers are available to consult with parents about interventions to address social- emotional concerns that may contribute to misbehavior.
  • Intervention and Support Personnel report to the Assistant Principal who reports to the School Principal who reports to the Office of the Region Assistant Superintendent.
  • The Special Education Case Manager can schedule an IEP review for a student with disabilities and participate as a support team member for social/emotional, academic and behavior concerns.

For Academic Concerns:

  • Contact the Classroom Teacher/ Special Education Teacher.
  • The Classroom Teacher/ Special Education Teacher reports to the Assistant Principal who reports to the School Principal who reports to the Office of the Region Assistant Superintendent.
  • The Special Education Case Manager can schedule an IEP review for a student with disabilities and participate as a support team member for social/emotional, academic and behavior concerns.

For Behavior Concerns:

  • Contact the Classroom Teacher.
  • The Classroom Teacher reports to the Assistant Principal who reports to the School Principal who reports to the Office of the Region Assistant Superintendent.
  • The Special Education Case Manager can schedule an IEP review for a student with disabilities and participate as a support team member for social/emotional, academic and behavior concerns.

For Discipline Complaints

  • Contact the Assistant Principal who reports to the School Principal who reports to the Office of the Region Assistant Superintendent.

For Discipline Appeals

  • Contact the Assistant Principal who reports to the School Principal who reports to the Division Superintendent’s Hearings Office.

Complaints vs. Appeals

The complaint process addresses discipline decisions resulting in interventions and/or consequences that occur in the school building and without suspension from school.

The appeal process addresses out-of-school suspension or placement decisions.

Appeals of out-of-school suspension decisions that accompany a referral to the Division Superintendent are to be directed to the Division Superintendent’s Hearings Office.

The Hearings Office may be contacted regarding Hearings Office discipline decisions and processes.

The Family and Student Ombudsman provides an independent, confidential resource for students, families, and community members, offering informal help to resolve concerns, problems, complaints, and other student issues.

For additional information please see Appendix D, pg.44.

Flowchart of staff members to contact

Questions or concerns regarding your options?
Office of Equity and Student Conduct (571-423-4270)
Additional support information can be found in the Parent Advocacy Handbook at https://www.fcps.edu/parentadvocacyhandbook