Adult and Community Education (ACE) Refund Process

Learn about the Adult and Community Education Refund Process and Policy

Refund Fees and Policy

  • A $15 withdrawal fee is assessed for each refund
  • Refunds will be issued to the original payer
  • Donations to the ACE Scholarship Fund are non-refundable
  • Allow at least three weeks for processing

Refund Process

Driver Education Classes

Due to FCPS enrollment requirements regarding the behind-the-wheel class, refunds or transfers will not be given unless a written request is received five business days (Monday through Friday, before the close of business, 4:30 pm) before the start of class. Email drivered@fcps.edu.

Online Classes

  • For classes taken online that start on a certain date:
    • Written refund request must be received by 5 p.m. EST, at least three business days prior to the class start date
  • For classes that start anytime:
    • Written refunds request must be received within 15 days of the enrollment date
  • Refunds are not given once an individual has started the class

Traditional Classes

  • You will automatically receive a full refund when a class is already full or is canceled
  • Your written request must be received by 5 p.m. EST, at least three business days prior to the class start date
  • Provide the following information in your written refund request:
    • Your name
    • Address
    • ACE Participant ID number (if available)
    • Phone number
    • Course number for which you are requesting the refund
    • Reason for the refund request

Refund requests may be e-mailed or mailed:

acerefundrequest@fcps.edu
Adult and Community Education, Dept. F 
7510 Lisle Avenue
Falls Church, VA 22043