How It Works: Classroom For Middle and High School Students

Middle and High School Reference Guide for

Get expert help in a safesecure virtual learning space—anytime, anywhere, on any device.

The expert tutors at can help you work through a tough homework problem, improve your writing skills, study for a test, review a difficult concept, and so much more! You can connect by text-chat or voice and work together with your tutor in our online classroom.

How to Connect with a Tutor

Live Tutoring

Download a printable reference guide of the steps below.

Reference Guide (PDF) 

Step 1: Get started

Step 2: Enter a specific course

  1. Click on the "COURSES" link in the top navigation bar in Schoology.
  2. Select the subject you want to discuss with your tutor
  3. Click on "" on the left side of the screen (a new window will open)
     Screen shot of selecting course and then in Schoology

 Step 3: Connect with your expert tutor will open in its own window. You can connect with an expert tutor from the main page.

Steps to find a tutor:

  1. Under the "What do you need help with today?" heading, use the dropdowns to find your tutor:
    • Language (language in which the tutor will text or speak with you)
    • Topic
    • Subject (options are based on Topic)
    • Grade level (your grade level in school, e.g., 7th or 10th)

      Screenshot from showing drop down menus to select a topic, subject, and grade level
  2. Choose how you would like to communicate with your tutor:
    • Chat Only - Use the chat box on the right side of the classroom to text with your tutor.
    • Chat with Voice - Speak over the microphone or phone, and use the chat box to text with your tutor. screenshot showing options to choose Chat Only or Chat with Voice
  3. In the "Question" textbox:
    • Write what you would like to get help with. screenshot showing textbox to type in question
  4. If you have a file to share with your tutor:
    1. Click the "Attach File" link.
    2. Click the "Choose File" button.
    3. Select the file you want to work on or chat about with your tutor. screenshots showing the link to choose a file and attach it to share with a tutor

Step 4: Start your session

Click on the "SUBMIT" button in the pre-session questionnaire to connect with an incredible tutor. screenshot showing the button to submit your information to connect with a tutor

NOTE: Tutoring sessions are recorded, and you can go back to them if you need help remembering something your tutor said.  You'll also be able to email or print the text-chat and whiteboards. Transcripts are available after your session in "My Account" under "Completed Sessions." 

 Step 5: Rate and review your session

A survey window appears after the end of session.

  1. Fill out the ratings.
  2. Add any feedback in the textbox.
  3. Click the "Submit" button. screenshot of post-session survey

 Step 6: End your session

Once you finish rating and reviewing your session:

  • Click the 'Close' button of the top of the window.

Mouse arrow pointing to the red X button to close a window

Start a new session whenever you need help

If you want to start a new session right after another session ends, follow steps 2–6 above.

Use My Account

The "My Account" menu on the main page has several sections.  Four key sections are:

  • Locker - See files you have saved or shared with your tutors.
  • Favorite Tutors - Add tutors to your favorites list so you can reconnect with them or see when they are next scheduled in the section.
  • Completed Sessions - View your saved past sessions and retrieve feedback on your drop-off reviews.
  • Sign out - Log out of screenshot showing the options with the My Account menu

Use Special Tools

In your tutoring session, there are many tools available to help you and your tutor communicate. These tools are located across the top of the session window and include:

  • Whiteboard - Use this board to draw, erase, add shapes, and change colors.
  • Code Editor - Use this option to work on code for computer science.
  • Graphing Calculator - Use this tool when working on complex math.
  • Text Editor - A tool for editing your writing projects. screenshot of graphing calculator tool in use

Writing Help

The drop-off writing review service allows you to get help from a tutor without a live session.

To start the review process, click the "Writing Review" tab under "Drop Off Your Work" found on the top navigation of the homepage. screenshot showing where to click to submit a writing assignment for review.

How the Drop-Off Review Works

  1. Upload your writing assignment, worksheet, etc.
  2. Your tutor will send you helpful feedback within 12 hours.
  3. You can see what your tutor said in "My Account" under "Completed Sessions."

Practice Quizzes

Practice quizzes are available to help you get ready for math, science, and English tests. 

Click the "Take a Practice Quiz" tab under "Test Prep and Self-Study" on the top navigation of the Tutor homepage. screenshot showing where to access practice quizzes

Practice Quiz Steps

  1. Take a quiz in the subject of your choice.
  2. View your score.
  3. Review the questions you answered correctly.
  4. Connect with a tutor about anything you missed.

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