Important Benefits Contacts

A Complete Benefits Contacts List for FCPS Employees and Retirees

Medical

Kaiser Permanente
http://my.kp.org/fcps
1-800-777-7902   

Kaiser Permanente Medicare Advantage
http://my.kp.org/fcps
1-888-777-5536
Cigna
https://cigna.com/fcps
1-877-501-7992
Aetna Group Medicare Advantage
https://fcps.aetnamedicare.com/en
1-855-524-6027
CVS Caremark –
Prescription drug program for Cigna participants (effective January 1, 2023) and CareFirst and Aetna/Innovation Health participants (through December 31, 2022)
https://info.caremark.com/fcps
1-888-217-4161
SilverScript (a CVS Caremark company) –
Prescription plan for Aetna Medicare Advantage participants
https://info.caremark.com/fcps
1-877-321-2597

 

Dental

Aetna Dental (DPPO and DNO)
www.ih-aetna.com/fcps
1-877-238-6200

 

Disability and/or Workers' Compensation

Sedgwick 
Short-term disability claims and workers' compensation claims

www.mySedgwick.com/FCPS
1-855-937-1387

MetLife
Long-term disability claims

www.metlife.com/mybenefits
1-888-444-1406

 

Direct Bill

Optum Bank
https://adminservices.optumhealthfinancial.com
1-844-875-5714

 

Flexible Spending Accounts (FSAs)

Optum Bank
https://www.optumbank.com/FCPS
1-844-875-5714  

 

Life Insurance

VRS Group Life Insurance
Securian Financial
Richmond Branch Office
P.O. Box 1193
Richmond, VA 2318-1193
1-800-441-2258

County FCERS Group Life Insurance
MetLife
PO Box 14401
Lexington, KY 40512-4401
www.metlife.com/mybenefits
1-866-492-6983

 

Retirement Savings Accounts

VRS Hybrid 457
www.varetire.org
1-888-827-3847 (VA-RETIR)
MissionSquare
(Third-party administrator for the
VRS Hybrid Defined Contribution
Component)
1-877-327-5261 (1-VRS-DC-PLAN1)
Email: [email protected]
403(b)
Corebridge Financial (formerly AIG Retirement Services)
www.corebridgefinancial.com/rs/fcps
804-897-5042
403(b) Distributions
TSA Consulting Group (TSACG), Inc.
Participant Services
P.O. Box 4037
Fort Walton Beach, FL 32549-4037
1-888-796-3786, option 4
Email: [email protected]
403(b)/457(b)
Empower Retirement
https://fcps.empower-retirement.com
1-877-449-FCPS (3277)
 

 

Retirement Plans

ERFC
www.fcps.edu/erfc
[email protected]           
703-426-3900 or 1-844-758-3793
VRS
www.varetire.org
1-888-827-3847 (VA-RETIR)
FCERS
https://www.fairfaxcounty.gov/retirement/school-employee-members
703-279-8200 or 1-800-333-1633
 

 

FCPS Contacts

HR Client Services Center
[email protected]
571-423-3000 or 1-800-831-4331 
Payroll Management
https://www.fcps.edu/Payroll-Management
[email protected]
571-423-3500
Office of Benefit Services
https://www.fcps.edu/benefit-services
[email protected]
571-423-3200
 

 

HR Connection

Question for Human Resources? Submit it through the HR Connection portal or call 571-423-3000 or 1-800-831-4331.