FCPS Welcome Center

Our Welcome Center, provides a wide variety of assistance to help answer inquiries of the general public, current and new employees, and other stakeholders. We look forward to assisting you!

Welcome to Fairfax County Public Schools!

The Welcome Center, located on the first floor of the Gatehouse Administration Center, is a great resource should you need assistance or have questions concerning your employment now or in the future. Our Human Resources Team is available weekdays from 8 a.m. until 4:30 p.m. You can reach us through our online portal or by phone at 571-423-3000.

The goals of the FCPS Welcome Center include:

  • Providing excellent customer service and communications by delivering reliable information to staff and the community at large.
  • Providing quality assistance to all employees, onsite or remotely, by answering questions or navigating the Onboarding process.
  • Providing accurate and timely information about HR policies, procedures, and regulations.
  • Ensuring that every candidate selected for hire is in compliance with state and federal laws.

     

The FCPS Human Resources Team helps by:

  • Directing Human Resources related inquiries and answering general FCPS inquires.

  • Providing services to the general public.
  • Providing guidance throughout the Gatehouse building.
  • Creating employee badges and offering badge replacement.
  • Reviewing new hire procedures ensuring a seamless transition to the worksite.
  • Informing employees of their application status.
  • Verifying employment.

Our call center helps by:

  • Directing Human Resources related inquiries.
  • Answering general FCPS questions.
  • Informing employees of their application status.
  • Badge Request.
  • Verifying employment.
  • Providing assistance to newly hired employees during the Onboarding process.
  • Processing and sending badge replacements to your location.

Our Applicant Computer Center assists employees and the general public with applying for FCPS career opportunities, assisting with UConnect, accessing the FCPS network and employee email, and other computer-related matters.

We offer fingerprinting and photo badges for:

  • New employees.
  • Coaches.
  • Volunteers.
  • Interns and student teachers.
  • SACC employees (badges only).

We look forward to helping you get things started!

Employees, Applicants, and Retirees

Submit questions or concerns, as well as upload forms and other documents through the FCPS StaffConnect portal. Human Resources representatives are also available for assistance Monday – Friday (8 a.m. - 4:30 p.m.) by calling 571-423-3000 or 1-800-831-4331.