Office of Employee Services and Operations (ESO)

Salary Services, Classification and Compensation, HR Communications and Employee Programs, Client Services / Welcome Center And HR Technology.

The Office of Employee Services and Operations (ESO) is composed of Salary Services, Classification and Compensation, HR Technology, and HR Communications & Employee Programs, and HR Client Services. These teams provide customer service and support to potential, current, and former employees.

Salary Services manages salary plans and internal employee transfers, maintains official personnel records, processes new employees, and provides employment verifications. The Classification and Compensation team conducts formal job reviews to ensure that FCPS is classifying jobs to meet not only its budget, but also the division’s legislative, regulatory, recruitment, retention, and organizational objectives.

The Classification and Compensation team conducts formal job and organizational reviews to ensure that FCPS is classifying jobs to meet not only its budget, but also the division’s legislative, regulatory, recruitment, retention, and organizational objectives.

The HR Technology team provides functional, technical, and data support for the range of applications required to meet the mission of Human Resources.

The HR Communications and Employee Programs team oversees employee communications plans. The office is also responsible for many of the division’s recognition and engagement programs. These include employee surveys, employee awards, recognition events, and service milestones, including an annual retirement ceremony.

The Client Services team administers the FCPS onboarding program, including fingerprinting appointments, and offers human resources and employment assistance.

Employees, Applicants, and Retirees

Submit questions or concerns, as well as upload forms and other documents through the FCPS StaffConnect portal. Human Resources representatives are also available for assistance Monday – Friday (8 a.m. - 4:30 p.m.) by calling 571-423-3000 or 1-800-831-4331.