Career and Technical Ed Curriculum
  Pharmacy Technician 2
 

This is part two (spring semester) of a two-part, full-year course.  Students must also register for part one, Pharmacy Technician 1 for the fall semester.  The Pharmacy Technician course incorporates both classroom and clinical pharmacy experiences.  The student will be given the opportunity to meet state pharmacy technician competencies as well as be exposed to the larger arena of pharmacy careers.  The course fulfills the requirements enabling the student to earn two certifications: Certified Pharmacy Technician from the National Pharmacy Technician Certification Board and the Virginia Board of Pharmacy.  Students must purchase lab coats and liability insurance and meet current health agency requirements to participate in clinical experiences.

Last Updated: 05/23/11 11:15 AM
 
 
CTE.PHT2
Standard 1
  DEVELOP WORKPLACE READINESS SKILLS: PERSONAL QUALITIES & PEOPLE SKILLS
 

Benchmark 1.001
Demonstrate Positive Work Ethic
 
Indicator 1.001.001
Demonstrate positive work ethic
 

Benchmark 1.002
Demonstrate Integrity
 
Indicator 1.002.001
Demonstrate integrity
 

Benchmark 1.003
Demonstrate Teamwork Skills
 
Indicator 1.003.001
Demonstrate teamwork skills
 

Benchmark 1.004
Demonstrate Self-Representation Skills
 
Indicator 1.004.001
Demonstrate self-representation skills
 

Benchmark 1.005
Demonstrate Diversity Awareness
 
Indicator 1.005.001
Demonstrate diversity awareness
 

Benchmark 1.006
Demonstrate Conflict-Resolution Skills
 
Indicator 1.006.001
Demonstrate conflict-resolution skills
 

Benchmark 1.007
Demonstrate Creativity and Resourcefulness
 
Indicator 1.007.001
Demonstrate creativity and resourcefulness
 
CTE.PHT2
Standard 2
  DEVELOP WORKPLACE READINESS SKILLS: PROFESSIONAL KNOWLEDGE AND SKILLS
 

Benchmark 2.008
Demonstrate Effective Speaking and Listening Skills
 
Indicator 2.008.001
Demonstrate effective speaking and listening skills
 

Benchmark 2.009
Demonstrate Effective Reading and Writing Skills
 
Indicator 2.009.001
Demonstrate effective reading and writing skills
 

Benchmark 2.010
Demonstrate Critical-Thinking and Problem-Solving Skills
 
Indicator 2.010.001
Demonstrate critical-thinking and problem-solving skills
 

Benchmark 2.011
Demonstrate Healthy Behaviors and Safety Skills
 
Indicator 2.011.001
Demonstrate healthy behaviors and safety skills
 

Benchmark 2.012
Demonstrate an Understanding of Workplace Organizations, Systems, etc.
 
Indicator 2.012.001
Demonstrate an understanding of workplace organizations, systems, etc.
 

Benchmark 2.013
Demonstrate Lifelong-Learning Skills
 
Indicator 2.013.001
Demonstrate lifelong-learning skills
 

Benchmark 2.014
Demonstrate Job Acquisition and Advancement Skills
 
Indicator 2.014.001
Demonstrate job acquisition and advancement skills
 

Benchmark 2.015
Demonstrate Time, Task, and Resource-Management Skills
 
Indicator 2.015.001
Demonstrate time, task, and resource-management skills
 

Benchmark 2.016
Demonstrate Job-Specific Mathematics Skills
 
Indicator 2.016.001
Demonstrate job-specific mathematics skills
 

Benchmark 2.017
Demonstrate Customer-Service Skills
 
Indicator 2.017.001
Demonstrate customer-service skills
 
CTE.PHT2
Standard 3
  DEVELOP WORKPLACE READINESS SKILLS: TECHNOLOGY KNOWLEDGE AND SKILLS
 

Benchmark 3.018
Demonstrate Proficiency with Technologies Common to an Occupation
 
Indicator 3.018.001
Demonstrate proficiency with technologies common to an occupation
 

Benchmark 3.019
Demonstrate Information Technology Skills
 
Indicator 3.019.001
Demonstrate information technology skills
 

Benchmark 3.020
Demonstrate an Understanding of Internet Use and Security Issues
 
Indicator 3.020.001
Demonstrate an understanding of Internet use and security issues
 

Benchmark 3.021
Demonstrate Telecommunications Skills
 
Indicator 3.021.001
Demonstrate telecommunications skills
 
CTE.PHT2
Standard 4
  UNDERSTAND ALL ASPECTS OF INDUSTRY
 

Benchmark 4.022
Examine Planning at Individual Business and Overall Industry Levels
 
Indicator 4.022.001
Examine planning at individual business and overall industry levels
 

Benchmark 4.023
Explain Management Methods
 
Indicator 4.023.001
Explain management methods
 

Benchmark 4.024
Examine Finance: Decisions, Raising Capital, Expansion, etc.
 
Indicator 4.024.001
Examine finance: decisions, raising capital, expansion, etc.
 

Benchmark 4.025
Describe Technical and Production Skills for Production Techniques
 
Indicator 4.025.001
Describe technical and production skills for production techniques
 

Benchmark 4.026
Examine Underlying Principles of Technology
 
Indicator 4.026.001
Examine underlying principles of technology
 

Benchmark 4.027
Examine Labor Issues: Worker Rights, Labor Unions, etc.
 
Indicator 4.027.001
Examine labor issues: worker rights, labor unions, etc.
 

Benchmark 4.028
Describe Community Issues
 
Indicator 4.028.001
Describe community issues
 

Benchmark 4.029
Examine Concepts of Health, Safety and Environmental Issues
 
Indicator 4.029.001
Examine concepts of health, safety and environmental issues
 
CTE.PHT2
Standard 5
  ADDRESS ELEMENTS OF STUDENT LIFE
 

Benchmark 5.030
Identify the Purposes and Goals of the Student Organization
 
Indicator 5.030.001
Identify the purposes and goals of the student organization
 

Benchmark 5.031
Explain the Benefits and Responsibilities of Organization Membership
 
Indicator 5.031.001
Explain the benefits and responsibilities of organization membership
 

Benchmark 5.032
Demonstrate Leadership Skills Through Participation in Activities
 
Indicator 5.032.001
Demonstrate leadership skills through participation in activities
 

Benchmark 5.033
Identify Internet Safety Issues & Comply with Acceptable Use Standards
 
Indicator 5.033.001
Identify Internet safety issues & comply with acceptable use standards
 
CTE.PHT2
Standard 6
  ASSIST THE PHARMACIST IN SERVING PATIENTS
 

Benchmark 6.034
Receive Prescription Order(s) From the Patient, Prescriber, Etc.
 
Indicator 6.034.001
Accept new written or electronic prescription or medication order
 
Indicator 6.034.002
Accept refill request from patient, prescriber, health professional
 
Indicator 6.034.003
Accept refill request electronically
 
Indicator 6.034.004
Contact prescriber for clarification of prescription or refill
 
Indicator 6.034.005
Perform days' supply calculation/metric conversions related to dosage
 

Benchmark 6.035
Assist in Obtaining Information from Patient/Patient's Representative
 
Indicator 6.035.001
Assist in obtaining information from patient/patient's representative
 

Benchmark 6.036
Assist in Obtaining Information from Prescriber or the Medical Record
 
Indicator 6.036.001
Assist in obtaining information from prescriber, medical record, etc.
 

Benchmark 6.037
Collect Data to Assist the Pharmacist in Monitoring Patient Outcomes
 
Indicator 6.037.001
Collect data (such as blood pressure, cholesterol values, etc.)
 
Indicator 6.037.002
Explain the purposes of and procedures for monitoring outcomes
 

Benchmark 6.038
Verify Prescription or Medication Order
 
Indicator 6.038.001
Verify a prescription order for completeness, accuracy, legality, etc.
 

Benchmark 6.039
Update the Medical Record/Patient Profile
 
Indicator 6.039.001
Update medical record/patient profile with medication history, etc.
 

Benchmark 6.040
Process a Prescription or Medication Order
 
Indicator 6.040.001
Enter prescription order information onto patient profile
 
Indicator 6.040.002
Select the product(s) for a generically written prescription order
 
Indicator 6.040.003
Select the product(s) for a brand-name prescription order
 
Indicator 6.040.004
Obtain medications or devices from inventory
 
Indicator 6.040.005
Measure, count, or calculate finished dosage forms for dispensing
 
Indicator 6.040.006
Record preparation of prescription for controlled substances
 
Indicator 6.040.007
Package finished dosage forms (e.g., blister pack, vial)
 
Indicator 6.040.008
Affix label(s) and auxiliary label(s) to container(s)
 
Indicator 6.040.009
Assemble patient information materials
 
Indicator 6.040.010
Check for accuracy during processing of the prescription order
 
Indicator 6.040.011
Verify the measurements, preparation, packaging of medications
 
Indicator 6.040.012
Prepare prescription or medication order for final check by pharmacist
 

Benchmark 6.041
Compound a Prescription or Medication Order
 
Indicator 6.041.001
Assemble equipment/supplies necessary for compounding the prescription
 
Indicator 6.041.002
Calibrate equipment needed to compound the prescription
 
Indicator 6.041.003
Perform calculations for usual dosage determinations & IV admixtures
 
Indicator 6.041.004
Compound medications for dispensing according to prescription formula
 
Indicator 6.041.005
Compound medications in anticipation of prescription orders
 
Indicator 6.041.006
Prepare sterile products
 
Indicator 6.041.007
Prepare chemotherapy
 
Indicator 6.041.008
Record preparation and/or ingredients of medications
 

Benchmark 6.042
Provide Medication to Patient/Patient's Representative
 
Indicator 6.042.001
Store medication prior to distribution
 
Indicator 6.042.002
Deliver medication to patient/patient's representative
 
Indicator 6.042.003
Place medication in dispensing system (e.g., unit-dose cart, robotics)
 
Indicator 6.042.004
Deliver medication to patient-care unit, as applicable
 
Indicator 6.042.005
Record distribution of prescription medication
 
Indicator 6.042.006
Record distribution of controlled substances
 
Indicator 6.042.007
Record distribution of investigational drugs
 
Indicator 6.042.008
Maintain confidentiality of transaction
 

Benchmark 6.043
Assist with Data Collection and Analysis for QA and for Patient Safety
 
Indicator 6.043.001
Double-check one's own work
 
Indicator 6.043.002
Have another pharmacy technician double-check work
 
Indicator 6.043.003
Have a pharmacist double-check work
 
Indicator 6.043.004
Investigate situations where a drug misadventure is common
 
Indicator 6.043.005
Report and correct errors as needed
 

Benchmark 6.044
Determine Charges and Obtain Reimbursement for Services
 
Indicator 6.044.001
Use business-specific formulas to determine prices and charges
 

Benchmark 6.045
Communicate with Third-Party Payers: Rejects and Prior Authorizations
 
Indicator 6.045.001
Use professional speech & writing to communicate with 3rd-party payers
 

Benchmark 6.046
Provide Supplemental Information Only as Permitted
 
Indicator 6.046.001
Provide supplemental information only as permitted by law
 

Benchmark 6.047
Ask Patient Whether Counseling by Pharmacist is Desired
 
Indicator 6.047.001
Ask patient whether counseling by pharmacist is desired
 

Benchmark 6.048
Perform Drug Administration Functions Under Appropriate Supervision
 
Indicator 6.048.001
Perform drug/IV rounds under a pharmacist's supervision
 
Indicator 6.048.002
Anticipate refill of drugs/IVs under a pharmacist's supervision
 
Indicator 6.048.003
Administer immunizations under a pharmacist's supervision
 
Indicator 6.048.004
Identify drug administration functions that pharmacy techs may perform
 
CTE.PHT2
Standard 7
  MAINTAIN MEDICATION AND INVENTORY CONTROL SYSTEMS
 

Benchmark 7.049
Identify pharmaceuticals, medical equipment, etc. to be ordered
 
Indicator 7.049.001
Identify pharmaceuticals, medical equipment, etc. to be ordered
 

Benchmark 7.050
Place Routine and Emergency Orders
 
Indicator 7.050.001
Follow pharmacy-specific procedures for routine and emergency orders
 
Indicator 7.050.002
Expedite routine and emergency orders in compliance with requirements
 
Indicator 7.050.003
Verify all orders prior to submission
 

Benchmark 7.051
Receive and Verify Purchases
 
Indicator 7.051.001
Receive goods
 
Indicator 7.051.002
Verify received order against original purchase order
 

Benchmark 7.052
Place Purchases in Inventory
 
Indicator 7.052.001
Place purchases in inventory under proper storage conditions
 

Benchmark 7.053
Distribute Non-Patient-Specific Inventory
 
Indicator 7.053.001
Distribute pharmaceuticals, durable medical equipment, devices, etc.
 

Benchmark 7.054
Remove Expired and Other Inappropriate Items from Inventory
 
Indicator 7.054.001
Remove expired/discontinued/slow-moving/recalled items from inventory
 

Benchmark 7.055
Communicate Changes in Product Availability
 
Indicator 7.055.001
Communicate changes in product availability
 

Benchmark 7.056
Implement & Monitor Policies/Procedures To Deter Theft, Drug Diversion
 
Indicator 7.056.001
Restrict all access to drugs to authorized personnel only
 
Indicator 7.056.002
Ensure that prescription drugs are dispensed by a licensed pharmacist
 
Indicator 7.056.003
Make regular physical counts of all inventories
 
Indicator 7.056.004
Follow legal requirements, retail policy, and professional standards
 

Benchmark 7.057
Maintain a Record of Controlled Substances Received, Stored & Removed
 
Indicator 7.057.001
Maintain a record of controlled substances received, stored & removed
 

Benchmark 7.058
Perform Required Inventories
 
Indicator 7.058.001
Perform regular inventories of pharmaceuticals, devices, etc.
 
Indicator 7.058.002
Maintain associated records for documentation
 
Indicator 7.058.003
Adhere to legal and regulatory requirements and professional standards
 

Benchmark 7.059
Maintain Record-Keeping Systems for Inventory Activities
 
Indicator 7.059.001
Maintain record-keeping systems for repackaging, recalls, etc.
 

Benchmark 7.060
Compound Medications in Anticipation of Prescription/Medication Orders
 
Indicator 7.060.001
Assemble equipment, raw materials & procedures needed for compounding
 
Indicator 7.060.002
Follow pharmacy's procedures for bulk compounding
 
Indicator 7.060.003
Store the finished product
 
Indicator 7.060.004
Log the information as required by the pharmacy and/or manufacturer
 

Benchmark 7.061
Perform Quality Assurance Tests on Compounded Medication
 
Indicator 7.061.001
Perform tests for quality assurance on compounded medication
 

Benchmark 7.062
Repackage Finished Dosage Forms for Dispensing
 
Indicator 7.062.001
Label the product for dispensing
 
Indicator 7.062.002
Select the appropriate type of container
 
Indicator 7.062.003
Determine expiration dates
 
Indicator 7.062.004
Adhere to storage requirements
 
Indicator 7.062.005
Use appropriate resources to determine repackaging standards
 

Benchmark 7.063
Participate in Quality Assurance Programs Related to Products/Supplies
 
Indicator 7.063.001
Participate in quality assurance programs related to products/supplies
 
Indicator 7.063.002
Participate in the FDA's Orange Book equivalence formulary revision
 
Indicator 7.063.003
Participate in nursing unit audits
 
Indicator 7.063.004
Participate in performance evaluations of wholesalers
 

Benchmark 7.064
Communicate With Representatives of Pharmaceutical/Equipment Suppliers
 
Indicator 7.064.001
Use various communication methods for follow-up & problem resolution
 

Benchmark 7.065
Maintain Confidentiality of Business Information
 
Indicator 7.065.001
Ensure that all patient information is accessible only to staff
 
Indicator 7.065.002
Restrict all conversation about patient/client information to staff
 
Indicator 7.065.003
Speak privately and in low tones to patients and customers
 
Indicator 7.065.004
Avoid all mention & use of patient information outside the pharmacy
 
CTE.PHT2
Standard 8
  PARTICIPATE IN THE ADMINISTRATION AND MANAGEMENT OF PHARMACY PRACTICE
 

Benchmark 8.066
Coordinate Communication Throughout the Practice Setting
 
Indicator 8.066.001
Send faxes
 
Indicator 8.066.002
Make telephone calls
 
Indicator 8.066.003
Route telephone calls and faxes
 
Indicator 8.066.004
Practice telephone etiquette
 
Indicator 8.066.005
Communicate patient information to coworkers
 
Indicator 8.066.006
Communicate information to offices and other health care providers
 
Indicator 8.066.007
Identify information to enter into the computer from a written order
 
Indicator 8.066.008
Handle verbal and written refill authorizations
 
Indicator 8.066.009
Disseminate policy changes
 

Benchmark 8.067
Update and Maintain Information
 
Indicator 8.067.001
Update and maintain information
 

Benchmark 8.068
Collect Productivity Information
 
Indicator 8.068.001
Record information in a log system
 
Indicator 8.068.002
Review or analyze reports to identify peak times
 
Indicator 8.068.003
Use report results to address appropriate scheduling of personnel
 

Benchmark 8.069
Participate in Quality Improvement and Patient Safety Activities
 
Indicator 8.069.001
Participate in internal audits
 
Indicator 8.069.002
Review technology available to enhance patient safety
 
Indicator 8.069.003
Keep current with state regulations that pertain to quality assurance
 
Indicator 8.069.004
Keep current with FDA MedWatch program and other documentation
 
Indicator 8.069.005
Complete medication error reports, as needed
 
Indicator 8.069.006
Administer customer satisfaction surveys
 
Indicator 8.069.007
Review other methods of enhancing customer satisfaction
 

Benchmark 8.070
Generate Quality Assurance Reports
 
Indicator 8.070.001
Identify the occurrence
 
Indicator 8.070.002
Select the appropriate report for the circumstances
 
Indicator 8.070.003
Input any needed data
 
Indicator 8.070.004
Use technology to generate the report
 
Indicator 8.070.005
Use reference materials as needed
 

Benchmark 8.071
Monitor for Compliance With Laws, Regulations and Standards
 
Indicator 8.071.001
Ensure that the pharmacy is in compliance with federal laws
 
Indicator 8.071.002
Ensure that the pharmacy is in compliance with state/local laws
 
Indicator 8.071.003
Ensure that the pharmacy is in compliance with professional standards
 

Benchmark 8.072
Implement Policies for Sanitation Management, Handling Hazardous Waste
 
Indicator 8.072.001
Follow procedures for labs and personal sanitation requirements
 
Indicator 8.072.002
Follow procedures for handling, storage, disposal of hazardous wastes
 
Indicator 8.072.003
Identify the procedures to follow if exposed to hazardous substances
 
Indicator 8.072.004
Maintain reviews of equipment and safety/infection control items
 

Benchmark 8.073
Perform and Record Routine Sanitation, Maintenance, and Calibration
 
Indicator 8.073.001
Perform routine activities involved in the upkeep of technology
 
Indicator 8.073.002
Clean equipment according to policy to ensure infection control
 
Indicator 8.073.003
Maintain equipment according to manufacturers’ specifications
 
Indicator 8.073.004
Calibrate equipment according to manufacturers’ specifications
 
Indicator 8.073.005
Document all routine activities according to pharmacy policy
 

Benchmark 8.074
Maintain and use Manual or Computer-Based information Systems
 
Indicator 8.074.001
Generate reports and labels
 
Indicator 8.074.002
Maintain drug utilization/tracking for purposes of inventory
 
Indicator 8.074.003
Maintain patient profiles
 
Indicator 8.074.004
Maintain medication administration records
 
Indicator 8.074.005
Identify drug/drug interactions from computer software
 
Indicator 8.074.006
Maintain other drug utilization methods (e.g., inappropriate dose)
 

Benchmark 8.075
Maintain Software for Automated Dispensing Technology
 
Indicator 8.075.001
Use software for automated dispensing technology
 
Indicator 8.075.002
Perform upgrades and other activities needed to keep software current
 
Indicator 8.075.003
Maintain and comply with software licensure
 
Indicator 8.075.004
Keep current on state-of-the-art automated dispensing software
 

Benchmark 8.076
Perform Billing and Accounting Functions
 
Indicator 8.076.001
Process personal charge accounts
 
Indicator 8.076.002
Process third-party rejections
 
Indicator 8.076.003
Perform third-party reconciliation
 
Indicator 8.076.004
Maintain a census
 
Indicator 8.076.005
Obtain prior authorization
 

Benchmark 8.077
Communicate with Third-Party Payers to Determine or Verify Coverage
 
Indicator 8.077.001
Communicate with third party reimbursement systems (multi-tiered)
 
Indicator 8.077.002
Communicate with third party payers regarding reject messages
 
Indicator 8.077.003
Communicate with other health care reimbursement systems
 

Benchmark 8.078
Conduct Staff Training, Inservice Training, and Continuing Education
 
Indicator 8.078.001
Conduct staff training, inservice training, and continuing education
 

Benchmark 8.079
Aid in Establishing, Implementing and Monitoring Policies & Procedures
 
Indicator 8.079.001
Explain the term policy
 
Indicator 8.079.002
Explain the term procedure
 
Indicator 8.079.003
Distinguish among the terms establishing, implementing, and monitoring
 
Indicator 8.079.004
Describe the pharmacy technician's role re: policies and procedures
 
Indicator 8.079.005
Identify policies with which a pharmacy technician may be involved
 

Benchmark 8.080
Maintain Patient and Data Confidentiality
 
Indicator 8.080.001
Identify the types of communication that should be kept confidential
 
Indicator 8.080.002
Identify the methods for ensuring confidentiality
 
Indicator 8.080.003
Explain the importance of patient and data confidentiality
 
Indicator 8.080.004
Adhere to HIPAA standards for electronic health care transactions
 

Benchmark 8.081
Maintain Required License(s) and/or Certification(s)
 
Indicator 8.081.001
Maintain required license(s) and/or certification(s)
 
Indicator 8.081.002
Identify state regulations in Virginia
 
Indicator 8.081.003
Identify national certification requirements
 
Indicator 8.081.004
Identify state and federal requirements regarding the physical plant
 

Benchmark 8.082
Implement Safety, Security and Loss-Prevention Policies and Procedures
 
Indicator 8.082.001
Implement emergency policies during electricity loss/national disaster
 
Indicator 8.082.002
Implement accessibility policies to comply with the ADA
 
Indicator 8.082.003
Use cash-handling procedures to prevent internal and external theft
 
Indicator 8.082.004
Implement policies to prevent internal and external drug loss
 

Benchmark 8.083
Maintain Inventory of Operational Supplies
 
Indicator 8.083.001
Explain the procedure for procurement of supplies and inventory
 
Indicator 8.083.002
Explain the importance of appropriate inventory levels


Essential - Standard, benchmark, or indicator from the VDOE Standards of Learning document. In the absence of VDOE standards for a given course, content subject to testing such as AP and IB can be labeled Essential.
Expected - Standard, benchmark, or indicator added by the FCPS Program of Studies to provide a context, a bridge, or an enhancement to the Essential SBIs.
Extended - Standard, benchmark, or indicator added by the FCPS Program of Studies generally used to differentiate instruction for advanced learners (Honors/GT)