Get Connected in 3 Easy Steps

Step 1: Know Your Account Information

Your Username: Your first and middle initials followed by your last name

Your Temporary Password: Fcps followed by your employee ID number (ie. Fcps123456)

Step 2: Change Your Temporary Password

Before you can use UConnect, you must change your temporary password by following the steps below. If your temporary password is not changed, you will not be able to successfully log on to UConnect.

  1. From your computer, open Internet Explorer and go to the following web address: https://idmprodup.fcps.edu/. Click “Continue” on first screen: This will bring you to the Fairfax County Public Schools’ Identity Manager page.
  2. Type your username and temporary password, and click “Login.”
  3. First-time users will be asked to enter responses for five Challenge Questions. After you have entered the responses, click “Submit.” You will be automatically redirected to the FCPS Identity Manager Welcome screen, where you can change your account password.
  4. Prior to changing your password, you will need to select “Review FCPS Acceptable Use Policy.” Click “Review FCPS Acceptable Use Policy” under Account Management on the left sidebar.
  5. Click the Play > button to view the “Computer Security Basics” video. After viewing the video, click “Next” to read the FCPS AUP.
  6. Be sure to click “Accept” at the bottom of the page to acknowledge your acceptance. “Thank you” will appear on the next page.
  7. Click “Change Password” on the left sidebar under Account Management.
    • Enter your old (temporary) password. The temporary password you enter will be displayed as asterisks on the screen to protect your privacy.
    • Enter your new password. Again, the new password you enter will display as asterisks.
    • Re-enter your new password.

Click “Submit.” If no errors are detected, a message will display that indicates your password was successfully changed.

If you have questions about your new account or need help changing your password, contact the IT Service Desk at 703-503-1600. Please keep your password private—if you give out your password, you are allowing other people access to your personal information.

Step 3: Log on to UConnect

  1. From any computer with Internet access, open Internet Explorer and go to the following web address: www.fcps.edu/hr/technology/uconnect.shtml
  2. To log on, click on the“Log On to UConnect,” and
    • Enter your username.
    • Enter the password you created.
    • Click “OK.”
  3. You must accept “Terms and Conditions” the first time you log on to UConnect in order to proceed. Scroll down to the bottom of the page and accept the terms and conditions by typing in your initials and then clicking on “Accept.” (You may choose to reject the terms and conditions, which means you are choosing not to use UConnect. You may re-activate your account in the future by contacting HR Client Services at 571-423-3000.)
  4. After accepting “Terms and Conditions,” the UConnect Welcome screen will be displayed. You have successfully logged on to UConnect. Continue by clicking on “Employee Self-Service,” located on the blue sidebar at the left of the screen. You may browse your information by clicking on any of the menu selections.
  5. When you have finished browsing, click on “Log Out,” located in the upper right-hand corner of the screen.

Important browser note:

Internet Explorer 7 or 8 has been proven to be most reliable when using UConnect.  Other browers, such as Safari, Mozilla Firefox, Flock, etc. are not supported and may encounter script errors or will not load properly.

Log in to UConnect

UConnect FAQs

What is UConnect?

UConnect is a set of online tools designed to make it easier and faster for you to access your individual payroll, benefits, and credentials. With UConnect, you can look up your retirement information, leave balances, paycheck withholding, and other information relevant to you.

Why has FCPS launched UConnect?

UConnect was launched to provide you with easy access to benefits and pay information at a time that is convenient to you. Rather than waiting until the HR or Payroll offices can answer your questions on the phone, or traveling to Gatehouse Administration Center, you can view your information online.

Who should I call if I have a question about UConnect?

Contact the HR Client Services Center--571-423-3000--if you have any questions about your payroll or benefits information in UConnect.

Contact your local TSSpec or SBTS if you have problems with your user name, password, or the way your computer itself is working. If your TSSpec or SBTS is not available, contact the IT Service Desk at 703-503-1600, M-F 6:30 a.m. to 5:30 p.m. (excluding holidays) or e-mail ITServiceDesk@fcps.edu.

Who should I call if I have a question about my information or if my information is incorrect?

Contact the HR Client Services Center--571-423-3000--if you have any questions about your payroll or benefits information in UConnect.

Is my information secure? Will anybody else be able to see it?

The FCPS systems use the industry-standard security protocol, SSL (Secure Socket Layer), to maintain the highest levels of security. When you log off of UConnect, remember to shut down every Internet window you were using. Also remember to keep your password secure and do not share it with anyone.

Why do I get messages that indicate I'm going to be viewing both secure and non-secure items?

When you use UConnect, some of the information that you will be viewing is secured and some is not. Here's how it works. Your personal information, such as health benefits data, is secured using SSL (Secure Socket Layer) technology. Other information is already publicly available and therefore is not secured using SSL. For example, forms that are available via other websites like the FCPSnet, are non-secure items.

What if I do not want my information on the Internet?

Your information is not on the Internet. It is maintained in a secure database behind the FCPS firewall. When you access UConnect you are viewing your data via the Internet and the data is protected through encryption as it travels between the database and your computer.

Can I make changes to my payroll or benefits information in UConnect?

Yes you can, and should, make changes on UConnect. You will be able to add, change or delete your dependents during the annual Open Enrollment period. This item will be found in the Personal Information section of UConnect once it is available. Having accurate dependent information is critical for our health care and life insurance vendors. Also, in the fall of each year you will be able to enroll in benefits during the Open Enrollment period. The Life Events section has links to important forms for people who have had a recent life event (e.g. birth of a child, adoption, etc.).

Additionally, you may change your home address and work contact information on UConnect.

Is UConnect the only way I can get information about my payroll and benefits?

If you prefer, you will still be able to call the HR Client Services Center: 571-423-3000, or call or visit Human Resources or Payroll offices to get more information. UConnect is here to make your life easier.

Will I be able to access UConnect through my computer at home?

You can access UConnect at home, as long as you have an Internet Service Provider (i.e. Comcast or Verizon). If you do not have your own Internet Service Provider you can access UConnect any web-enabled computer (such as those at FCPS schools and centers, or at a public library).

Will UConnect be available 24x7 (24 hours per day, seven days a week)?

Late each night (midnight) the database used by UConnect is taken offline so a back-up of the system can be made. UConnect will be unavailable during this time.

 

For all HR questions contact

HRQuestions@FCPS.edu
571-423-3000 or 1-800-831-4331

Webpage Curator

Lori Carpenter
lacarpenter@fcps.edu

Last Updated

September 20, 2012