Reston Schools:

Please observe the following procedures if you are experiencing cable-reception problems:

1. Refer to your Reston/Comcast cable headend guide for answers to the most commonly asked questions about using the cable TV headend. The attached PDF document includes set-up and signal routing diagrams.
   
   
2.  Contact the IT Service Desk by phone at (703) 503-1600 or by email to ITServiceDesk@fcps.edu
   
   
3. E-mail or Call Kevin Lawton (703-503-7427) for information on programs or programming and for videotaped copies of needed programs while your cable system is down for service.
   

All Other FCPS Schools:

Please observe the following procedures if you are experiencing cable-reception problems:

1. Refer to your the attached Cox cable headend guide for answers to the most commonly asked questions about using the cable TV headend including set-up and signal routing diagrams.
   
   
2. Contact the IT Service Desk by phone at (703) 503-1600 or by email to ITServiceDesk@fcps.edu
   
   
3. E-mail or call Kevin Lawton (703-503-7427) for information on programs or programming and for videotaped copies of needed programs while your cable system is down for service.

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Last Update: August 4, 2008
Curator: Mark Hyer
Mark.Hyer@fcps.edu
703-503-7428