Course #1100 (Macintosh), #1101 (Windows) - 1 non-college credit/30 recertification points

Course Description

Participants in this course will learn how to troubleshoot a computer system. The file system and file maintenance are discussed. The instructor reviews the file system and discusses hard drive management. Other topics include: Internet browsers, with attention to cache, history, cookies and subscriptions; utility programs including defrag, scan disk, backup and compression; virus scanning software. Hardware topics include printer settings, network settings and power user tips for fine tuning the machine's performance.

Prerequisites

None but participants should be very comfortable and experienced with using the appropriate operating system including the basic file structure. Participants must have a networked computer running Windows 98 or higher available outside of class in order to complete homework assignments.

TSIP Information

This course does not meet any part of the Technology Standards for Instructional Personnel.

Book Information

No book is required for this course.

Course written by Bob Maffett and Charlie Becker