• General Information
• Account Creation
• ACIS
• Ink
• Password Change
• Quintus
• RAS
• Site Net (work orders)
• Software Management
• TSIP

General Information

Call Center: 703.279.8772 or email at callcenter@fcps.edu
SBTS Web Page: http://www.fcps.edu/dis/OITS/sbts/
TSSC Web Page: http://fcpsdbnet.fcps.edu/tssc/

Account Creation

• SBTS do not have the ability to change passwords that are not local to their building (i.e. Outlook, FCPS Domain)
• To request a password change for a staff member who has forgotten their password, SBTS must enter the appropriate data at the Accounts Creation page
• At the beginning of the year, SBTS should request from their SASI operator a list of all staff members that includes their employee ID
• Employee IDs are needed in order to submit password change requests
• Staff members requesting SASI or RAS accounts must first get approval from their principal or program manager
• After submitting an account request, follow the directions at this web address http://151.188.5.115/tssc/newAccounts.htm to determine if the account request has been processed
  • Web Site: http://fcpsdbnet.fcps.edu/tssc/accounts/accounts.taf
  • Training Suggested
  • Contact: Call Center

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Automated Computer Inventory System (ACIS)

• SBTS are responsible for updating and maintaining the county-wide computer database system (ACIS)
• When new computers arrive, SBTS must complete an Installation Checklist
• After each computer is installed, the SBTS must add the computer to the ACIS system
• Whenever a computer is moved or upgraded, the SBTS should update ACIS
  • Web Site (ACIS): http://acis.fcps.edu/pls/acis_prod_public/acisu000$.startup
  • Web Site (Installation information): http://fcpsnet.fcps.edu/it/CPS/itcsc/install/installs.htm
  • Training is required for ACIS.
  • Contact: Peggy Herndon

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Ink

• The SBTS may be required to purchase, store, and install ink
• SBTS are encouraged to use the county sanctioned company Toner Charge for free recycled ink
• Call Toner Charge at 703.560.7800 to establish an account if your school does not have one

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Password Change

• Once a password has been changed by TSSC, the SBTS may need to assist the staff member
• Once TSSC has changed the password, staff members must log into a password change site and change their password to something they will remember
  • Web Site: http://www.fcps.edu/DIT/password/
  • Training not required
  • Contact: Cell Center

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Quintus

• SBTS must keep track of how they spend their time and enter their time in the Quintus database using designated SBTS categories
• SBTS may enter their time in Quintus daily, weekly, or monthly, but their time must be entered every month
  • Web Site: http://151.188.24.103/
  • Training Required
  • Contact: Peggy Herndon

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Remote Access Account

• SBTS may be required to assist administrators and staff members who wish to acquire a Remote Access Account (RAS)
• A RAS account allows users to log into the FCPS server from home
• Web Site: http://fcpsdbnet.fcps.edu/tssc/forms/rasacctapplication.htm
• Training not required
• Contact: Call Center

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Site Net (Work Orders)

• Site Net is the web site SBTS use to submit Work Orders and DC407 and INV10 requests
• Work Orders are necessary when the issue has been determined to be a hardware problem not a software problem
• The SBTS or the TSSpec may submit the Work Order
• Sometimes, it is necessary to determine whether or not a room has the electrical capability to support additional hardware (i.e. new computer). In this case, the SBTS must submit a DC407 to determine the electrical viability of the room. DC407 forms are also required for minor improvements
• The INV10 form on the site should be used when you want to have computer equipment moved from the building. This would be equipment that is no longer of use or is obsolete
  • Web Site: http://151.188.241.252/sitenet/default.htm
  • Training Suggested
  • Contact: (depends on cluster)

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Software Management

• The SBTS may be required to maintain the local software database at the school
• This is usually worked out between the media specialist and the SBTS
• Please work with the media specialist and administrator to determine the best way to handle software management
• The SBTS should keep a record of software licenses and keep track of how many are in use at any given time
• SBTS may be required to install software
• The SBTS should verify if the software is on the FCPS approved list and that licenses are available
• Web Site: http://fcpsnet.fcps.edu/is/oits/ipam/dblogin.htm
• Training not required
• Contact: Chris Mystkowski

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Technology Standards for Instructional Personnel (TSIP)

• It is the responsibility of the SBTS to provide staff members with the guidance required to become TSIP validated
• SBTS are responsible for providing staff members with the TSIP Validation Card to be signed by an administrator
• SBTS do not sign the TSIP Validation Card
• SBTS need to keep a record of who is and who is not TSIP Validated and must enter the number of staff members who are TSIP Validated in the web site
• Web Site: http://151.188.232.196/tsip/
• Training not required
• Contact: Karen Gerstner

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