Workplace Training

The key to success in today's business environment is the ability to manage change. Workplace Training is committed to providing our business and government communities with the newest approaches, technologies, and skills to improve and sustain their competitiveness.

Our customized programs meet your organization’s specific objectives – all at times and locations that work for you. Whether a short course, seminar, or workshop, we have the programs to improve communication within a diverse workplace, help first-time managers learn practical solutions to reach their leadership potential, create empowerment opportunities for staff members, equip staff members with tools to provide excellent customer service, and much more.

Contact Kathy Goobic at 703-658-1288 or by e-mail at workplacetraining@fcps.edu.

Business Writing and Communication
Grammar and punctuation are the building blocks that form the foundation of effective written communication. Samples of our classes that zero in on these basic skills are: Form Letter Forum, Get Read!, Grammar without Groans, Mark My Words, Punctuation Period!, and The Writing Process.

Computer Training and Technology
Choose an overview of the entire MS Office Suite or choose the components that meet the needs of your business. Our skilled instructors will customize classes to address the computer needs of your employees.

Customer Service
Providing short workshops on essential customer service topics such as clear communication, dealing with difficult people, conflict resolution, cultural awareness, telephone etiquette, and writing effective correspondence to help area businesses equip employees with tools to provide excellent customer service.

Diversity Workshop for Managers: A World of Difference
Learn to manage effectively with cultural awareness and improve communication within a diverse workplace. Learn about the unique dimensions of intercultural communication. Understand the differences in time, hierarchical relationships, and gender interactions within the context of different cultures.

English for the Workplace
Statistics from the U.S. Department of Commerce indicate that limited English and poor basic skills of employees are taking a toll on the corporate bottom line. Since Northern Virginia is a cultural mixing bowl, English may not be the first language of many current and potential employees. Our qualified staff can design training tailored to your specific needs and deliver it to your employees at your facility.

English for the Workplace offers resources for managing a diverse workplace and job-related English instruction to speakers of other languages.

• Practical, job-related English for Speakers of Other Languages (ESOL)
• Communication strategies for supervisors of workers with limited English
• Computer readiness for speakers of other languages
• Customized instruction for immediate results
• Instructional strategies for new job training
• Written business English for ESOL Employees

Management and Supervisory Skills
Are you looking for new managers and supervisors in the right place? Our workplace training program can help you “grow your own” supervisory staff. We offer professional development training for first time supervisors to help them reach their full potential in your organization.

Management Skills for First-Time Managers
Help first-time managers reach their leadership potential. Fine tune all important “people” skills, create empowerment opportunities for staff members, and explore ways to achieve targeted goals. New managers will command respect as members of the company’s leadership team.

Trade and Industry
Trade & Industry and Apprenticeship programs provide short refresher workshops on specific skill sets and more extensive topics, such as blueprint reading, the NEC review, and basic plumbing for maintenance crews.

Employers are encouraged to view the complete listing of Apprentice and Trade and Industry courses and contact us to discuss your company's needs.

Wellness Training
Provide preventive care strategies and practical information in order to reduce health-related costs for both employees and the company. Our customized wellness training offerings can complement your company’s benefits package as part of your new employee orientation as wellness workshops, or as a corporate health day. 

Become more productive and efficient when working with employees and customers. Workplace Spanish® programs are a non-academic approach to learning bite-size terms and phrases that you can use on your job. Through repetition, role-play, and in-class practice, you can achieve your goal to learn a “little Spanish” to better serve customers, improve teamwork and productivity, and reduce frustration in the workplace.

Workplace Spanish® can make you an effective communicator by learning the language unique to your industry.

The FCPS Student Activities and Athletic Program office is revising the structure of the education program for coaches. Please stay in touch with the Director of Student Activities at the school where you coach for information on upcoming classes and options for completing the education requirements.

Learn to teach English to adult non-native speakers in this highly interactive course taught by a team of experienced ESOL instructors. Practice classroom activities, observe classrooms, discuss observations, and develop lesson plans for an ESOL class.

Course topics include: adult learning theory, assessments, cross cultural training, integrating technology, lesson pacing and planning, pronunciation, reading, text use and supplements, and using the REEP curriculum.

Requirements: college degree with some teaching/tutoring experience preferred, excellent oral and written English communication skills. CEUs are offered. Enrollment is limited to 18 participants; early registration is recommended.

If interested, e-mail a short resumé to workplacetraining@fcps.edu highlighting your educational and professional background and a paragraph stating why you want to take the class. Upon receipt of this information, you will receive additional steps on how to register.

57 hrs--Tuition $389--Text $27--(Total Cost $416)
19 sessions @ 3 hrs each

ACE-Workplace Training in collaboration with FCPS Transportation Services, Fairfax County Department of Human Services, The Northern Virginia Workforce Investment Board, and Grace Ministries of Floris United Methodist Church developed and carried out the pilot program. The Team Excellence Award, awarded by Fairfax County Government, recognizes the efforts of various groups and agencies that work jointly on a common project.

View the complete press release.